At PornoRoulette, you get to experience one of the best video chat sites on the Internet. We provide you with an easy to use interface with basic features that are all pretty much straightforward. Nonetheless, issues can sometimes arise causing you to be unable to use our adult video chat site at its best. Fortunately for you, you will most likely be able to find the answers that you're looking for here. We have combined a short list of the most common issues that arise when using our site. If you don't happen to see your issue here, feel free to contact our support team for more help.
Why are the webcams loading so slowly?
This may be caused by a slow Internet speed. Although our website may be running a little slower when more people are online, it's very rare that this will become the cause. If you notice that webcams take forever to load on a regular basis, contact your Internet service provider and ask them if you can increase your Internet speed.
Why aren't the other users able to see my webcam?
This is one of the most common issues that most users face; their webcam does not appear. Fortunately, it's normally just a quick fix. First you will want to right click on the webcam window where your webcam should normally be displayed. Then click on the settings option and find the allow button to allow this website to access your webcam.
I allowed my webcam, but it still doesn't show up.
If your webcam still doesn't appear even after pressing on the allow button, you may need to erase your cookies. This will be different depending on your web browser, but in most browsers, you need to go where you normally go to erase your browsing history and then select to delete the cookies.
When does my webcam keep bugging and why isn't it working properly?
This problem may occur if you have an out-dated version of Flash Player. You will need to update your version of Flash Player and try again. A quick Google search will allow you to find the latest version of Flash; it's free and only takes a couple of minutes to install.
What do I do if I get banned?
Getting banned by accident happens on occasion. Some users enjoy reporting others for no apparent reason. If you believe that you have been accidently banned, please contact our support team as soon as possible. We will take a look at your previous conversations and see whether or not the ban was truly an accident. If you would like to regain temporary access to our video chat site while you wait for our support team to respond, you can do so. Simply unplug your Internet modem for roughly 1 minute and then plug it back in.